Terms & Conditions

[Your Company Name] Pvt Ltd (“Your Company”) is the licensed owner of the brand [YourBrandName.com] and the website [YourBrandName.com] (”The Site”). As a visitor to the Site/Customer, you are advised to please read the Terms & Conditions carefully. By accessing the services provided by the Site, you agree to the terms provided in this Terms & Conditions document.

As part of the registration process on the Site, [Your Company] may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address, etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page, and any such browsing information.

Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc., are not eligible to use the Site. If you are a minor i.e., under the age of 18 years but at least 13 years of age, you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years, your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

[Your Company] grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of [Your Company]. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of [Your Company]. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of [Your Company] and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or [Your Company]’s name or trademarks without the express written consent of [Your Company]. Any unauthorized use terminates the permission or license granted by [Your Company].

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting customer service.

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis, some commodities and fresh food prices may change daily. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded at the time of delivery of the order.

You, as a customer, can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by contacting our customer service. In such cases, we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction that violates the terms & conditions of using the website, we may, at our sole discretion, cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and may deny access to them or cancel any orders placed by them.

We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if, for any reason, they are not satisfied with the quality or freshness of the product. We will take the returned product back and issue a credit note for the value of the returned products, which will be credited to your account on the Site. This can be used to pay for your subsequent shopping bills.

• That in the event of a non-delivery occurring due to a mistake by you (i.e., wrong name or address or any other incorrect information), any extra cost incurred by [Your Company] for redelivery shall be claimed from you.
• That you will use the services provided by the Site, its affiliates, consultants, and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
• You will provide authentic and true information in all instances where such information is requested. [Your Company] reserves the right to confirm and validate the information and other details provided by you at any time. If, upon confirmation, your details are found to be not true (wholly or partly), it has the right, at its sole discretion, to reject the registration and debar you from using the Services and/or other affiliated websites without prior intimation.
• You authorize [Your Company] to contact you for any transactional purposes related to your order/account. That you are accessing the services available on this Site and transacting at your sole risk, using your best and prudent judgment before entering into any transaction through this Site.
• That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
• That before placing an order, you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

• Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
• Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability, or otherwise breaches any relevant laws, regulations, or code of practice.
• Gaining unauthorized access to other computer systems.
• Interfering with any other person's use or enjoyment of the Site.
• Breaching any applicable laws.
• Interfering or disrupting networks or websites connected to the Site.
• Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.

We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

[Your Company] may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. If the modified Terms & Conditions are not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service, you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at [City Name] shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference in interpretation or otherwise of any terms of this User Agreement between the parties shall be referred to an independent arbitrator appointed by [Your Company], and their decision shall be final and binding on the parties. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be held in [City Name]. The High Court of judicature at [City Name] shall have the jurisdiction, and the Laws of India shall apply.

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted, or offered to the Site by you shall remain the property of [Your Company]. Such disclosure, submission, or offer shall constitute an assignment to [Your Company] of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the submissions. [Your Company] shall exclusively own all such rights and shall not be limited in any way in its use, commercial or otherwise, of any submissions. [Your Company] is under no obligation to maintain any submissions in confidence, to pay you any compensation, or to respond to any submissions.

You agree that any submissions by you to the Site will not violate any third party's rights, including copyright, trademark, privacy, or other personal or proprietary rights, and will not cause injury to any person or entity. You further agree that no submissions by you to the Website will contain libelous or otherwise unlawful, threatening, abusive, or obscene material or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." [Your Company] reserves the right to moderate, edit, or remove any submissions at its discretion. You grant [Your Company] the right to use the name you submit in connection with any submissions. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any submissions. You are and shall remain solely responsible for the content of any submissions you make and agree to indemnify [Your Company] and its affiliates for all claims resulting from any submissions you submit. [Your Company] and its affiliates take no responsibility and assume no liability for any submissions submitted by you or any third party.

[Your Company], its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials that appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of [Your Company] or any third party's intellectual property rights. All rights, including copyright, on this website are owned by or licensed to [Your Company]. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your personal, non-commercial use, is prohibited without the permission of [Your Company]. You may not modify, distribute, or re-post anything on this website for any purpose.

The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of [Your Company], its affiliates, its partners, or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo, or mark in any manner.

References on this Site to any names, marks, products, or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not constitute or imply an endorsement, sponsorship, or recommendation of the third party, information, product, or service. [Your Company] is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of materials on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website, or any related software.

All software used on this Website is the property of [Your Company] or its licensees and suppliers and is protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by [Your Company], one of its affiliates, or by third parties who have licensed their materials to [Your Company] and are protected by Indian and international copyright laws.

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that [Your Company] and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.